Lisa Lieberman-Wang, Business and AI Strategist

Fulfillment Policy

Superlative Alternatives, Inc. DBA Lisa Lieberman-Wang: Fulfillment Policy for Credit Card Payments

These policies help you understand how Superlative Alternatives, Inc. DBA Lisa Lieberman-Wang, fulfills orders and processes payments made by credit card via Stripe.

Terminology

“Client,” “You,” “Your” refer to you, the person or entity accessing this website and agreeing to our terms.

“The Company,” “Ourselves,” “We,” “Our,” “Us” refer to Superlative Alternatives, Inc. DBA Lisa Lieberman-Wang.

“Party” and “Parties” refer to both the Client and the Company.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of assisting the Client in the most appropriate manner, in accordance with the laws of the State of Florida. Any use of the above terminology in singular, plural, capitalization, and/or he/she/they is interchangeable and refers to the same.

At Superlative Alternatives, Inc. DBA Lisa Lieberman-Wang, we are committed to ensuring that the services we provide are of the highest quality. Customer satisfaction is our utmost priority. This Fulfillment Policy (the “Policy”) explains our delivery practices and the rules relating to refunds for services purchased from the Company. All services are billed in U.S. Dollars.

Delivery Policy

We provide digital and professional services, including consulting, coaching, training programs, courses, and digital resources. Services are delivered electronically, via phone, web conferencing, and in person, as detailed in your signed Coaching and Consulting Services Agreement.

Refunds

All fees paid are non-refundable, including any Discovery Fees, as stated in your signed Coaching Agreement.

Return Policy

We sell digital products and services. No returns can be made.

Cancellation Policy

Once a contract is signed, cancellations are not permitted except as expressly provided in your agreement.

If you cancel or are unable to perform under your agreement prior to the end of the contracted term, you remain responsible for the Discovery Fee and any amounts due for services rendered.

If you do not show up for a scheduled session within 15 minutes of the start time, the session is forfeited without refund.

A minimum of 24 hours’ notice is required to reschedule sessions, or the session is forfeited.

Project Abandonment

If, after repeated attempts to begin or continue service, you fail to participate or become unresponsive for thirty (30) consecutive days, the Company may consider the project abandoned. In such cases:

Any remaining payments owed will become due.

No refunds will be issued.

You agree to forfeit any amounts already paid.

Payment Authorization

By entering into any agreement with Superlative Alternatives, Inc. DBA Lisa Lieberman-Wang, you authorize the Company to charge your payment method on file for all agreed fees, including any installment payments, according to the schedule outlined in your signed agreement.

Intellectual Property

All materials, recordings, documents, templates, and intellectual property provided are for your personal or internal business use only. You may not duplicate, distribute, or use them commercially without prior written consent.

Disclaimer of Guarantees

The Company makes no guarantees regarding specific results or outcomes from any services provided. All coaching, consulting, and training services are intended to provide education, support, and guidance. You acknowledge that success depends on numerous factors outside the Company’s control.

Dispute Resolution

Any disputes arising under this Policy or your signed agreement will be governed by the laws of the State of Florida and resolved by:

Mediation in good faith as the first step.

If mediation is unsuccessful, binding arbitration under the American Arbitration Association.

Venue will be the State of Florida.

How to Make a Complaint

If you are dissatisfied with the service, please email [email protected].

We will review your concern promptly.

Contact Us

For any questions or concerns regarding this Policy, you may email [email protected].

Disclaimer: This site and its materials are for informational purposes only. Results vary and are not guaranteed. Please consult with a licensed professional for personalized advice. Learn more on our Disclaimer Page.